Net Promoter Scores (NPS), Software, and Better Business Performance

A Net Promoter Score is a metric used to measure customer experience and loyalty. Key performance indicators (KPIs) are quantified units that measure and track business goals. Ideally, you want your net promoter score and KPIs in good range to prove your business is doing well. Otherwise, they're just another reminder how bad business is. In any case, having metrics at all can significantly boost business performance. Can I manually calculate my metrics? With a small enough data stream, you...

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Clean Water – How Digital Dashboards Keep Your Water Clean

A dashboard in a car is a control panel with a range of indicators. Digital dashboards are very similar. They're designed to display data context via visualizations. By consolidating large data sets, you're able to see a clearer data story. A digital dashboard is one of ways clean water data is analyzed. It visualizes data points that are critical to maintaining safe drinking levels and accessibility to clean water. 70% of Earth is covered in water. 3% is fresh water but 2.6% is inaccessible,...

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Climate Change Will Alter Your Data and Your Life

The Earth's weather is changing, whether you believe it or not. It's been a long time coming and affects nearly all aspects of our lives. In fact, every government, industry, and field should be analyzing climate change data for insights. Why do I need to analyze data? While we're not all scientists, we all have a personal stake in the changing data. Our livelihood depends on it, one way or another. Data awareness is lacking, making it difficult to create effective change in our...

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Measles Crisis – When Data Isn’t Enough

Modern medicine and data analysis has gifted us better public health and awareness. Ailments like smallpox that plagued the days of old and claimed lives are no longer around (except in research labs). But we're facing a measles crisis because important data is going unheard. Despite proven medical data, fake news and misinformation continue to wreak havoc on public health. People are actively choosing  not to believe the science behind vaccines and consequently endangering others. The...

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#Super Bowl Boring – Focus on Data Instead

Super Bowl LIII has been one of the most uneventful Super Bowl games in recent years, even being called "the worst Super Bowl ever". No crazy scores, no dramatic twists, and no underdog win. It was a tame game that the Patriots claimed (without surprise) as their fifth Super Bowl win in the past 10 years. The game still made history, with 0 touchdowns through the 3rd quarter (a first in Super Bowl history). It also had the lowest viewer ratings of all Super Bowls in the past 10 years which is...

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Digital Tech and The Data That Controls Our Lives

Digital technology plays a bigger part in our lives than we think. From simple messenger apps to smart home features, we use all kinds of digital tech every day. However, for all the amazing things we can do with the technology, we sacrifice some serious data in return. Our lives are ultimately controlled by data we produce. This doesn't mean we're robotically controlled by robots. It simply means our personal data is used (often secretly) to sway aspects of our life. The use of data is...

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Shutdown Data – It Affects You Too

During what is the longest (partial) government shutdown in American history, hundreds of thousands federal employees are suffering. About 800,000 federal employees have been furloughed and asked to work without pay or have no work at all. You may think you're not at all affected by the shutdown, but the data tells another story. Everything from local economies to food safety is directly linked to the shutdown and the consequences don't stop there. With each passing day, the shutdown...

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New Year, New AI

We've seen a variety of successful and unsuccessful tech endeavors in 2018. Now, it's time to get ready for everything 2019 has to offer, especially AI. What will change how we handle AI this year? Data. Data from failed AI applications and more sources. It's not always obvious, but AI is growing at an incredibly fast rate with endless possibilities. This year, we'll likely see a wider variety of AI applications with even bigger impacts. New Directions So where is AI headed? Just about...

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Netflix’s Success With Data – Why You Need to Know About It

By now. you've probably heard about Netflix's recent success with their original content "Bird Box" and "Bandersnatch" (of the "Black Mirror" series). Both works are notable not only because of the amount of views and interest, but because of the data. Not only has Netflix mastered data collection, they've also been a data analytics giant in the industry. The streaming service is usually secretive about its data, but following the success of "Bird Box" they let us know more than 45 million...

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Resolutions: Why It’s Easy to Give Up

If you've ever made New Year resolutions, then you've probably felt the eventual dismay of abandoning your goals early in the year. And don't feel too bad, you're not the only one. Out of 40% of Americans who make resolutions, only 8% are able to make it to the end. But why is it so hard to follow through? What are we doing wrong? Data says... Giving up is pretty common, in fact 60% of Americans will fail to act on their resolutions. Even in other countries, people tend to give up within...

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